SMS terms

Rilo is invite only. The public site never collects a phone number and never sends a message: joining the waitlist is not consent to be texted. Messaging is turned on inside the app, by a tester who has redeemed an invitation, ticked the consent box, and confirmed a code sent to their own number.

Rilo sends automated text messages about the commitments you make: a follow-up while the work is still open, a smaller next step when you stall, and a note when the deadline passes.

Message frequency varies with how many commitments you have and the intensity you pick for each one: gentle is about one message a day, standard every few hours, persistent every hour or two. There is a hard ceiling of ten automated messages a day whatever you choose, and Rilo stops after three unanswered messages about the same thing.

You consent inside the app by entering your phone number, ticking the consent box, and confirming the six digit code we text you. Nothing automated is sent before all three. Consent is not a condition of any purchase. Only enter a number you control.

Rilo does not charge for messages. Msg & data rates may apply from your carrier.

Rilo never sends messages outside the contact hours you set, in your own timezone.

• Reply STOP, UNSUBSCRIBE, CANCEL, END or QUIT to any message and we stop immediately. Every scheduled message for you is cancelled at the same time.
• Reply START to turn messages back on.
• Reply HELP for support, or email us.
• You can also switch texts off, or pause Rilo entirely, in the app under Settings.

Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed, and supported carriers can change.

Your number and your messages are handled as described in the privacy policy. We do not sell your data and we do not share your number with marketers.

Support: hey@userilo.com.